Williamsburg Health Journal
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Hiring Your Doctor

by Jesse Madden
Published: July 2006

The process of moving to a new town is comprised of hundreds of details, large and small, but one that is often overlooked is the need to find a new doctor. For weeks beforehand, you find yourself lying awake at night going through the seemingly endless list of what needs to be done.

But the task of selecting a new doctor is often forgotten until someone falls ill and needs an appointment in a hurry. A quick search through the phone book typically ensues, with the selection criteria limited to “Do you take my health insurance?” and “Can I be seen today?”

You normally wouldn’t hire someone for any important job after asking them only two questions. You’d first want to know their experience and background, their personality and reputation. What are they like to work with? Are they going to listen and take your concerns seriously? Will you be able to trust their opinions?

Hiring a doctor is no different; however, many people don’t realize what a significant choice they’re making – hiring someone to help them stay or become healthy. Your health and that of your family is your most valuable possession. Don’t trust it to just anyone – do your homework!

Start by writing out a list of potential candidates from the local phone book and from any referrals made by family or friends. If you are Web-savvy, a quick search of the Federation of State Medical Boards site can tell you if any physicians you’re considering have been subject to disciplinary action. Then, call each doctor’s office and ask some questions. The staff should be able to tell you about each of their physicians’ education and training, as well as answer any other questions you may have. This is a good time to find out if a physician has a waiting list (and, if so, how long it is), whether or not the practice will accept your insurance, if it will process medical claims for you, and what hours the office is open. If the staff seems rude or unwilling to answer your questions, look elsewhere. Remember, you are the one in charge of hiring.

Once you’ve narrowed down the candidates to one or two finalists, schedule an appointment to meet the doctor. Understand that the doctor may bill you for his or her time, and the visit may not be covered by your insurance. Be sure to check before you make the appointment. During your visit, you’ll want to find out how well the doctor communicates with you. Does he or she make you feel comfortable? Are things explained in a way that’s easy to understand? Does he or she seem attentive and willing to listen? If so, find out about transferring your medical records from your current doctor’s office, and notify your insurance company if it requires you to have a primary care physician on record.

However, if you don’t feel comfortable, or feel that the doctor didn’t communicate clearly or didn’t listen to you, renew your search for a physician who will better fit your personality, lifestyle and medical needs. Don’t be afraid to trust your instincts. Hiring the right physician for the job could be the most important decision you ever make.

Hiring Tips:

Make a list of what traits you’re looking for. Do you prefer a male or a female? Is age a factor? How far are you willing to drive for an appointment?

• Determine what type of doctor you need. Do you want a general practitioner or a family practitioner? Both treat a wide variety of conditions, but family practitioners treat people of all ages, not just adults. This may be an important consideration if you have children and prefer to have one doctor for your entire family.

• Ask for referrals. Talk to your family, friends and coworkers to see who they recommend. Keep in mind that different people prefer different qualities in their doctors, and one person’s favorite may not be a good match for you despite the glowing referral.

• Ask plenty of questions. How long is the waiting list? If you have a chronic health problem, is this doctor experienced in treating your condition? Who will see you if the doctor is not available?

• Don’t wait until you’re sick to start looking. Be sure to schedule a consultation with any potential candidates while you are healthy.

Resources for Finding a Physician

• American Medical Association
..(AMA) DoctorFinder Search Engine:www.ama-assn.org
• WebMD: www.webmd.com
• Federation of State Medical Boards: www.docinfo.org
• Healthgrades provides hospital ratings: www.healthgrades.com
• Virginia Board of Medicine: www.vahealthprovider.com

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